We want everyone to love every piece of jewelry they receive from Ruth Ryan. However, you are always welcome to do an exchange or return within 30 days of delivery.
Once we receive any exchanges or returns back please allow 2-3 days for processing. A few things to note:
- Original shipping is non-refundable.
- For Exchanges: We never charge to resize or exchange an item.
- For Returns: The cost of the return label will be deducted from the refunded amount and the refund will be applied to the original form of payment within 2-3 business days of receiving the item.
To exchange or return an item, please email: firstname.lastname@example.org.